(561) 887-4477
Module Authority

Limited Lifetime Warranty

Effective November 13, 2026 · Version 2026-11-13

This is the written warranty for products and mail-in repairs from Module Authority, Inc. ("Module Authority," "we," "us"). It is a limited warranty and it is part of the Terms of Sale.

1. Who and what is covered

Module Authority, Inc. warrants each module it sells, and each module it repairs through its mail-in service, against defects in materials and workmanship: faults present in the module when we shipped it, or resulting from our repair or programming work. The warranty does not cover a failure caused after delivery, such as an installation error or a fault elsewhere in the vehicle.

The warranty covers the original purchaser only and cannot be transferred. It applies to the module while it is installed in the vehicle it was first installed in after purchase or repair.

2. How long it lasts

"Lifetime" means for as long as the original purchaser owns the vehicle in which the module was first installed. The warranty ends when that vehicle is sold or otherwise transferred, when the module is moved to a different vehicle, or when one warranty claim has been fulfilled, whichever comes first.

3. Activate within 20 days

To be valid, the warranty must be activated within 20 days of the date you receive the item. Activate it by email at info@moduleauthority.com or by phone at (561) 887-4477 with your order number. A warranty that is not activated in time does not apply; your options are then the ones in the Returns & Refunds Policy.

4. What we will do

If a covered module fails because of a defect, we will, at our option, repair it or replace it with an equivalent unit, at no charge for the part or for our labor, and ship it back to you at no charge within the United States.

The warranty covers one claim. After one claim has been fulfilled, the warranty is exhausted and does not extend to the repaired or replacement unit.

Within the first 45 days after purchase you may instead choose a full refund for a confirmed defect we are responsible for, as described in the Returns & Refunds Policy.

5. How to make a claim

  1. Contact us by email or phone with your order number and a description of the problem, and request a Return Merchandise Authorization (RMA).
  2. Ship the module to 5519 N Military Trl #1011, Boca Raton, FL 33496 with the RMA number on the package. You pay the shipping to send it to us.
  3. We inspect and test the module. No replacement is issued until we have received the returned unit.
  4. If the defect is confirmed, we repair or replace the module and ship it back to you.

6. What is not covered

The warranty is void if the returned module shows any sign of:

  • burnt components;
  • physical damage or water damage;
  • misuse, abuse, modification, opening, or tampering, or use for a purpose it was not intended for;
  • damage from a vehicle collision; or
  • a removed, broken, or damaged security seal.

The warranty does not cover, and we do not reimburse, labor for installation or removal, locksmith or key fees, diagnostic fees, rental car fees, storage fees, dealership fees, towing, or third-party programming fees.

All modules are original-equipment (OEM) units that have been refurbished, unless the product page says otherwise.

7. Limits and your legal rights

Repair or replacement under this warranty, or a refund under the Returns & Refunds Policy, is your exclusive remedy for a defective module. To the extent the law allows, Module Authority is not liable for incidental or consequential damages, such as loss of use of the vehicle, lost time, or the costs listed in section 6. Any implied warranty, including the implied warranties of merchantability and fitness for a particular purpose, is limited in duration to the duration of this written warranty.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the limitations above may not apply to you.

Nothing in this warranty excludes or limits liability for personal injury or death to the extent that liability cannot be excluded or limited under applicable law.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Module Authority, Inc., 5519 N Military Trl #1011, Boca Raton, FL 33496. Phone (561) 887-4477. Email info@moduleauthority.com.

Related policies: Terms of Sale · Returns & Refunds Policy · Limited Lifetime Warranty · Privacy Policy